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Warranty

 

All of our parts come with a full 1 Year Warranty unless an even longer warranty is noted!  If you have a defective part under warrranty, you will NEVER pay shipping for both the defective and the replacement part.  This feature alone makes our warranty the best in the industry.

 

Most of our parts are new and have a zero percent failure rate.  If you believe you have a defective or wrong part, please contact us with the subject 'Warranty Issue' so that we may get you out a replacement. It is our policy to replace ALL defective or wrong parts. We stand behind our parts 100%.    

 

Our warranty policy is to charge a deposit on a replacement, equal to the value of the part, and ship out a replacement. The deposit is refunded promptly once we get the defective back.  Again, our warranty covers shipment of the replacement and return shipment of the defective.  It does not cover anything else .  If the blades are damaged, the part is not under warranty.  Returning defective or wrong parts WILL BE treated as a standard return and subject to a reboxing fee. No exceptions.  See pictures below. 

 

Please be sure to include some contact number(s) and email(s).  Our techs will contact you with troubleshooting tips or to arrange a replacement.

 

Warranty Claim

 

If you have a problem with one of our parts, we will need to process a warranty claim.   If the part has not been installed, then please contact us and we can order up the correct parts.  If the compressor has been installed, then we will need some paperwork from you to process the claim. 

 

The following information must be faxed to (858) 587 8778 or scanned and emailed before any replacement can be shipped. 

 

1.  A cover letter with your name, invoice number and problem. Ship to name if it was shipped somewhere else.

 

2.  A copy of the original repair order from the shop clearly showing all work done on the car.

 

3.  If the other required parts were not purchased from us, then a copy of the invoice for those parts needs to be included.

 

We recommend Contacting Us after you have faxed over the paperwork to ensure we got it.  At that point a representative can pull the fax and process the claim

 

 

Legal Warranty Version

 

We warranty all automotive parts to be free from defects in material and workmanship for the period specified on your invoice.  It begins from the date purchased. This warranty does not apply to parts unless the installation instructions are followed in their entirety.  If instructions are not available the work should be performed by a licensed mechanic.

 

This warranty does not cover any expenses incurred in the removal and / or reinstallation of the auto part. Specifically, this warranty does not cover any expenses for TIME, RENTAL, OR OTHER PARTS not purchased from us, or ANY LABOR.  This warranty covers fixing or replacing the part only.  This warranty is offered only to the original purchaser of the part. This warranty does not apply, and will be voided, if the auto part sold has been damaged by abuse, misuse, accident, neglect, or alteration, or if it has been repaired by anyone other than us.  Your warranty will be null and void if the part fails due to improper installation.  If the auto part sold should prove defective in material or workmanship within the warranty period, return the auto part to us, postage prepaid, along with your sales invoice. Your dated invoice will establish your eligibility for the warranty. We will, at our option, replace or repair the compressor free or charge and return it to you postage prepaid.


THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.

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Car Radio and Navigation units may require dealer programming, please consult your local dealer prior to install.

 

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